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Using Dambel means agreeing to what is on this page. It is written to be read, so it says what is actually the case rather than covering every eventuality.
An account is yours and is identified by your phone number. Keeping it secure is your responsibility: do not share your password, and sign out of a device you no longer use — Login Sessions shows every device signed in and lets you end any of them.
Dambel does not set a minimum age.
The plans you write, the photos you upload and everything you log stay yours. By putting them in Dambel you allow us to store them and show them where the app is meant to show them — a plan to the trainee it was written for, a gym photo on that gym's listing, a shared tracker to the person you shared it with.
What you write about other people is your responsibility, and so is anything you publish as a trainer or a gym.
If you offer training services you must upload a valid trainer licence and have it approved before your services can be published. If you list a gym you must upload the gym's operating licence for review. Licence documents are private — only you and the review team can see them, and they never appear on a public profile.
A document that is unreadable, expired or does not match your account can be rejected, with the reason shown. Services or listings whose licence is withdrawn or found to be invalid can be suspended. Replacing or removing a document returns it to awaiting review. Profile walks through the states.
Everything that costs money settles against your Wallet, and the mechanics are described there and on Premium, Boost and money rather than here. What matters as a term:
Dambel does not currently offer a self-serve refund. If something was charged that should not have been, write to support@dambel.io.
Gyms, trainers, users and plans can be reported through the app, and reports go to a review team — Reporting describes the process. An account that breaks these terms can be suspended, and a listing or service can be taken down.
These terms can change. When they do, the updated page replaces this one and the change is announced in the app.
Write to support@dambel.io, or see Contact Us. How your data is handled is a separate page: the Privacy Policy.